Getting into our first round of research in the Understanding phase, the main focus session 6 was to begin shaping some initial research methods to better understand the existing volunteer experience.
After a little review about Design Research, the team worked through few activities and determined that the first method should be an introduction email paired with a digital survey that would be sent to each potential research participant. To further flesh out the specifics of this method the team collaboratively generated some rough survey questions and then closed up with assigning tasks and deadlines for moving forward. The data generated in this session has been transcribed into a Google Document (Session 6 – Initial Survey Questions) along with a spreadsheet of the ARC Research Participant List.
*Each Volunteer Experience design team member should have been invited to a shared Google Drive folder where editable documents will be housed for this project. If you have not received access to that folder please contact Collabo (hello@collabo-creative.com)